I miss /cannot access the link to choose a playlist in the Subscription Training on my iPad.

Karel.Roos63 · November 2022

Since this morning I have access to Subscription Training: a very rich environment to learn about Brightspace on my own pace. I want to use my traveling time in train for working through those playlists etc. On my iPad I miss /cannot access the link to choose a playlist. Is this a bug or do I miss something?See the difference between PC en iPad below.

Jason.Henslee76 · November 2022

I don't know. Is the button still missing when viewing the page in desktop mode?

Karel.Roos63 · November 2022

On iPAd I can not find the link to switch to desktop mode. Not at the bottom, not at all

Jason.Henslee76 · November 2022

I have an old iPad, so it might be different, but I can access the desktop mode by holding down on the refresh page button (next to the URL).

Karel.Roos63 · November 2022

I did not know this way of switching mode. Thank you! Even if I tab on Request Desktop Site nothing changes.

Colin.Sarkany39 · November 2022

Hi @Karel Roos ,

We've got the appropriate team looking into this for you. I'll check in with news when I have some.

Have a great day,

Colin

Colin.Sarkany39 · November 2022

Hi again,

Checking in to let you know that the team is working on a fix, I haven't forgotten to follow up, and we hope to report a full resolution in the near future.

Have a great weekend, and hope to see you in some of our upcoming live subscription training sessions,

Colin

Karel.Roos63 · November 2022

Hi Collin,

i really appreciate this update. Thanks a lot!

Colin.Sarkany39 · November 2022

Hey @Karel Roos ,

Wanted to touch base to let you know we should have a fix in place this week! Thank you for your patience!

Have a great day!

Colin

Karel.Roos63 · November 2022

Hi Colin,

thank you for this short update!

Colin.Sarkany39 · November 2022

Hi @Karel Roos,

I was told the fix went out shortly after I last updated you, can I get you to confirm whether or not you're still having problems?

Thanks!

Karel.Roos63 · November 2022

Hi @colin sarkany, thanks for your message. At this moment i’m on holiday were the wifi is really bad. Next week i will check and inform you.

Karel.Roos63 · November 2022

Hi @Colin Sarkany , I just checked it. Indeed, by now I'm able on my iPad too to select a playlist. Thanks a lot! Great work!

Colin.Sarkany39 · November 2022

@Karel Roos that is great to hear! Thank you for following up and for your patience during this process! Have a great day.

I miss /cannot access the link to choose a playlist in the Subscription Training on my iPad.

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