Circular linking in this site

Options
John.Mills40
John.Mills40 Posts: 4 🌱
in Archived
I'm new to this community and so far, not impressed. I signed up so I could find/upvote a product improvement idea or suggest it myself. I click on "Product Ideas Exchange" I get the following error message: Not authorizedError: Not authorizedYou are not authorized to view the page you are trying to reach.If you believe you encountered this page in error, and that you should have access to the resource you are trying to access, contact technical support. I go to the "Contract Us" which isn't actually contact us - it's "Let's Talk" from the home page. When filling out the email form at that bottom of that page, the "Select a Topic" option "Technical Support" tells me: "You can find the support number for your institution/organization directly in the LE environment." - these are the people who told me to go to the Product Ideas Exchange in the first place. "If you do not see this, please visit our Community for help." Which is where the Product Ideas Exchange link that started this email is.  
· Share on FacebookShare on Twitter

Answers

  • Joshua.van.Wijk2
    Joshua.van.Wijk2 Posts: 29
    edited November 2022

    Hi @John Mills​ , it can take a day or so for your PIE enrollment to work its way through the system, but I see that your account is now updated so you should be all set.

     

    If you (or anybody!) ever need to contact one of the Community team please feel free to email us at Community@Brightspace.com :)

     

    You can also find a link to a Community Feedback page at the bottom of every page in Community. We are very receptive to input so please don't hesitate to engage us!

     

    · Share on FacebookShare on Twitter
  • John.Mills40
    John.Mills40 Posts: 4 🌱
    edited November 2022

    Thanks for the quick response Joshua.

    · Share on FacebookShare on Twitter

Categories