Keyset URL cannot be reached

I'm trying to setup an LTI advantage link with Mahara on our test environment but after completing all the details as instructed on the Mahara help pages here:https://manual.mahara.org/en/21.10/external/lti_brightspace.html#ltiadvantage-brightspace Brightspace returns a Keyset URL cannot be reached error. Any ideas what I might be doing wrong?
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Answers

  • Rusha.Solanki38
    Rusha.Solanki38 Posts: 7
    edited November 2022

    Hello @Scott Hedger​ ,

     

    Thank you for contacting us via Brightspace Community!

     

    May I suggest you open a support ticket with us to further look into this issue that you are experiencing?

     

    Kind Regards,

    Rusha

     

     

     

     

  • Scott.Hedger61
    Scott.Hedger61 Posts: 8
    edited November 2022

    In case anyone runs into a similar problem in the future. Our Mahara test site was hosted on a LAN which our Brightspace test server couldn't contact. We had to move the Mahara test site to a publicly accessible server before we could complete the Mahara LTI integration.