Safari 13.1 on desktop not allowing video note recording?

Michelle.Yeung40
Posts: 4 ✭
I've had three Safari 13.1 desktop users on Macs report that when trying to record a video note, they only have an upload video option. Using Chrome or Firefox work immediately, or give them the pop-up for camera permissions and then work. Two of the users changed the browser settings from mic/camera access from "Ask" to "Allow" for D2L, and this still did not fix the issue. Does anyone have a workaround or any tips for this?
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