I have some faculty that are not receiving instant email notifications in one course site (enrolled

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So far, I've looked at Roles and Permissions, their individual notification settings (and the restrictions they have on). Is there something in configuration variables? Does it have to do with cascading roles? Thanks!

Answers

  • Phil.Voll85
    Phil.Voll85 Posts: 5
    edited November 2022

    Hi Jillian,

     

    You're correct that the reason that faculty are not receiving notifications because they are enrolled into courses as administrators via cascade enrollment. Course-level notifications are disabled for administrative users that are cascade-enrolled into courses to prevent the user from essentially getting spammed by notifications.

     

    For example, system admins who are cascade-enrolled into every course should not receive notifications from the courses as they'd be overwhelmed.

     

    The simple solution to ensure that faculty receive course notifications from applicable courses is to change their enrollment in the desired courses to be the instructor/faculty role.

     

    The users can still be enrolled as an administrator with cascade enrollment into other courses, but just change their enrollment in applicable courses to the instructor/faculty role.

     

    Thanks!

    Phil