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Developer Platform Support Paths
We provide support for the developer platform through a number of channels, depending upon the nature of your issue or question. If you... Then... Have a question about an API, tool, or code you are working on Search, then, post to the Brightspace Community Developers forum. Have identified a candidate defect or an LE…
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Solutions for the Government of Canada
Solution pour le gouvernement du Canada (français) What is it? In 2020, D2L and the Canada School of Public Service (CSPS) came to an agreement to deliver a next generation digital learning environment Solution. This is a commercial off-the-shelf (COTS), cloud-hosted Solution in Canada that has been created to serve not…
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Planned Maintenance Downtime for Brightspace
We understand the importance of reliability. D2L employs a Continuous Delivery model for the Brightspace platform, releasing defect fixes and new features on a monthly recurring schedule which does not require downtime or unavailability of the environment. As of January 2018, for maintenance of our Cloud environments, we…
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Continuous Delivery Process Changes
What’s Changing? Specifically for client facing production instances, we will be looking to switch to a “12hr Window” for Continuous Delivery (CD) Deployments. This change will dramatically increase our DevOps teams' ability to “tune-the dials” ensuring a seamless experience for our clients as it relates to our CD Updates.…
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Test Environment Refresh - PII Options
For information regarding what Test Environment Refresh (Refresh) is and how to request one please refer to: The purpose of the the PII Options is to mask sensitive PII upon request. PII Options are most commonly paired with a Refresh but can be run without a Refresh. PII Options are standard offerings included with any…
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Brightspace PII Data Anonymizer - FAQ
What is the Brightspace PII Data Anonymizer? The Brightspace PII Data Anonymizer (Anonymizer) replaces user PII in the Learning Management System (LMS) using various definitions, such as replacing usernames with newly generated GUIDs and randomly replacing first and last names of users using a dictionary of common names.…
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Test Environment Refresh - Integration Options
What is a Test Environment Refresh? When test site or environment is referenced, it applies to any non-production instance including but not exclusive to QA, Dev and Staging but not Demo sites. Test Environment Refresh (refresh) is when a test environment is updated to reflect the state of a production environment. We…
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D2L Vulnerability Disclosure Policy
Introduction D2L is committed to ensuring the security of the products and services we provide, and to ensure the information entrusted to us by our customers and users is protected. This policy is intended to give security researchers clear guidelines for conducting vulnerability discovery activities and to convey our…
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Keeping Up with Continuous Delivery
Originally published December 17, 2018 Hello, Brightspace Community! My name is Dana Knarr, and I run the Brightspace Teaching and Learning Certificate Program (BTLCP). The BTLCP is a trio of self-paced training courses that include the latest updates to Brightspace Learning Environment. To stay on top of product and…
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Policy Change: D2L SFTP Data Retention
Originally published August 2, 2018 Key Dates and Information Policy Change: August 2018 release Secure File Transfer Protocol (SFTP) is a way for D2L customers to send and receive data from their Brightspace Learning Environment. SFTP is a temporary location for files where files are usually removed after processing.…