Partners Integrations

Course Merchant Support

About Course Merchant

Learn more about Course Merchant for course enrollment, registration, and e-commerce.

Documentation and Resources

Connected Shopping Ltd. designs, builds, and supports e-commerce websites for D2L’s Brightspace LMS. Their flagship product is Course Merchant - a shopping cart capable of integration into Brightspace™ by D2L.

Course Merchant supports user registration, SSO through to Brightspace, custom catalogs, multiple language, and currency support. Course Merchant can also be customized to support UI themes that match a customer’s public site.

Documentation

Looking for Help?

If you...	Then...
Have questions about your billing or account setup	Contact Course Merchant Support
Want help understanding the integration settings	Contact Course Merchant Support
Is your integration broken, or doing unexpected things?	Contact Course Merchant Support
Want a demo?	Contact your D2L Customer Success Manager
Want to submit a product idea or feature request?	You can submit an idea to the Product Idea Exchange (login required)
Have questions about the D2L Partner Program?	Visit our Partner Program homepage

Frequently Asked Questions

What Course Merchant editions are available?

There are two editions available. Further customizations are available too.

Lite Edition

Supply of a standard out-the-box version of Course Merchant
'Daylight' theme to match Brightspace standard theme
Staging and live server set-up with appropriate backup and specification
Integration with a currently supported payment gateway
Project Management for deployment
SSO into Brightspace (Note: SSO into any other platform, such as SAML or Shibboleth, has an additional cost)

Standard Edition

Everything in Lite edition
Store theme design to match Customer website or other reference
Project Management for Store design match and deployment
CRM reporting layer

Customizations include functionality beyond the Lite and Standard editions. These can include additional SSO options, different user-interface workflows, different bundling and payment options and integrations beyond Brightspace. Please contact your D2L representative to discuss.

How is Course Merchant deployed/enabled?

Course Merchant live environments are a complete ecommerce store for the Brightspace LMS. A customer has a live environment and may have a staging environment too depending on the integration requirements. The environments are deployed to the same region as the Brightspace environment and ‘connect’ to Brightspace through Valence APIs.

Custom work or “design match” consulting for the Standard edition is developed on a client’s staging environment. When a client has signed off the content of the store, the changes are then deployed into the live environment.

What is included in the training?

In person training for 12 participants that covers all the following topics: An introduction to Course Merchant, Discounts and Coupon (Voucher) Codes, Accessing Sales Order Data and Data Export, an Introduction to the CRM Reporting Layer, Building CRM Reports.

Lite Edition example agenda

Catalog Introduction
Essential Admin Access
Single Seat Test Purchase & Review Sales Order Data in Store
Browse Product List in Store
Create Product in Catalog
Create Voucher in Catalog
Buy Now Links and Voucher Codes

Standard Edition example agenda

Catalog & CRM Relationship - Overview
Essential Admin Access
Single Seat Test Purchase & Review Sales Order Data in CRM
Browse Product List in Store
Create Product in Catalog
Create Voucher in Catalog
Buy Now Links and Voucher Codes
Review Reports in CRM

Customers should discuss any customizations with their D2L representative.

What payment options exist?

Course Merchant supports numerous PCI compliant payment gateways and can support additional through the payment gateway interface. Course Merchant adheres to PCI best practices and does not store user payment details (such as credit card number).

If payments are managed through internal transfers Course Merchant can also generate invoices for corporate ERP systems.