I have one student in a course that doesn't have the writing options pop up when he's starting a ...

Adrian.Vopnford19

I have one student in a course that doesn't have the writing options pop up when he's starting a discussion thread. All other students have the options appear within the writing space. It looks like his is an html editor instead.
 

This is what it should look like:

 

 

 

But this is what his looks like: