Integrity Advocate Documentation and Resources
Integrity Advocate partners with D2L to deliver proctoring directly in the Brightspace quizzing tool. The following documentation and resources will assist you in getting the most out of this tool.
Overview
Integrity Advocate provides identity verification, participation monitoring and proctoring that integrates with Brightspace Learning Environment. Integrity Advocate works in all modern browsers and combines AI technology with live reviewers to ensure that every learner session is carefully analyzed.
Release Notes
Please make sure to?Follow?the Release notes group to be notified of any new Release updates. By following this article you will be notified by email regarding any updates or changes made.
Documentation
Looking For Help?
First ask questions to determine if the individual requesting support is a client (university administrator, teacher, IT support etc), or if they are an end-user (student, course participant, etc) and use the corresponding table.
| If you... | Then... |
|---|
| Have questions about your billing or account setup | Contact Integrity Advocate Support |
| Want help understanding how to do the integration setup | Contact Integrity Advocate Support |
| Is your integration working unexpectedly? | Contact Integrity Advocate Support |
| Want a demo? | Request a Demo |
| Want to submit a product idea or feature request? | Contact Integrity Advocate Support |
| How do I use the gradebook? | Contact your D2L Helpdesk |
| How can I use the Intelligent Agent tool to send session status emails to faculty members/admins? | Contact your D2L Helpdesk |
| Is the full recording available to view? | All media except for the user image not directly relating to a violation is deleted after 24 hours. |
| How do I override results? | Find the participant’s session information and click on the associated button named “Override”. |
| Can I role restrict a widget? | Yes. Contact your D2L Help Desk |
| What can I proctor inside Brightspace? | Quizzes, assignments and content activities. |
| What types of ID’s are accepted? | ID’s selected can be student ID, government ID, etc. |
End-User Questions
| If you... | Then... |
|---|
| Have questions about the status of your session (Valid, Invalid ID, etc)? | Contact Integrity Advocate Support |
| Issues with ID resubmission? | Direct to the details within the ID resubmission email or within the Brightspace results page. |
| Needing assistance with your system requirements? | Provide end user link to system requirements page |
| Have privacy related inquiries? | Provide end user link to Privacy page |
| Have questions about the status of your exam? | Contact course/exam instructor/administrator (school/organization) |
| Want to change/update your name in Brightspace. | Contact course/exam instructor/administrator (school/organization) |
| Have questions regarding the rules of the activity? (Allowed to wear headphones, use calculator, etc) | Contact course/exam instructor/administrator (school/organization) |
| Having web camera issues? | Contact Integrity Advocate Support |
| Integrity Advocate did not launch at the start of their activity or end at the end of their activity. | Contact Integrity Advocate Support |