HAVE YOU TRIED SELF-SERVICE?
GeorgiaVIEW users can usually locate quick answers to the most frequently asked "quick questions" linked from the D2L Help Center (DHC) homepage. These online knowledge base (KB) articles may save you the time & trouble of a phone call to the DHC Helpdesk, next time.
If you can't spot an article title on the DHC homepage that seems to pertain to your question, try Searching for Student FAQs or Instructor FAQs.
DHC Helpdesk agents may refer you to additional KB articles, possibly related to your support inquiry.
How to Request Support
To speak with a DHC Support Agent, 24x7x365, phone the dedicated University System of Georgia Support Hotline:
TOLL FREE 1-855-772-0423
TOLL FREE FOR HEARING IMPAIRED 1-800-892-4315
Appropriate adaptive technology (hardware) necessary to use this number.
Click on the orange Live Chat tab at the bottom of any webpage here at the DHC to contact a Support Agent.
We strongly recommend using your official USG campus email account (example: user@campus.edu) for all correspondence related to your GeorgiaVIEW Brightspace online courses. The security of third party email accounts (example: user@somemail.com) cannot be guaranteed. If you need help setting up your campus email account, please contact your local campus IT helpdesk or department at your earliest convenience. The DHC cannot create or configure your campus email account for you.
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