Click here to confirm whether your computer configuration is compatible with Brightspace.
System & Software Requirements
Brightspace supports a wide range of popular computer configurations. However, upgrading to any newest browser version is not recommended, since it hasn’t been evaluated for use with D2L. If your current software configuration allows you to access Brightspace as expected, you may wish to disable any "automatic updates" until you have completed your Brightspace online coursework at the end of each semester.
For advice on any of the requirements below contact the DHC Helpdesk.
Internet Connection Speed
- Although Brightspace is useable over a 56K modem, the faster & more reliable your
Internet connection speed, the better your experience with Brightspace will be. - A hardwired Cable or DSL connection is recommended, particularly for submitting
assignments & quizzes.
Supported Operating Systems
Brightspace is compatible with every version of Windows or Apple operating systems, capable of running any of the supported web browsers listed below.
Desktop Browser Support
Brightspace supports many popular web browser versions. However, upgrading to the newest version of any browser is not recommended unless there is a compelling reason to do so, such as correcting some security vulnerability. If your web browser seems to have problems completing certain tasks within Brightspace, either downgrade to an older version of your browser, or download and use another supported browser. The DHC agents can assist you with these tasks.
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Browser
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Supported Browser Version(s)
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Maintenance Browser Version(s)
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Microsoft® Edge
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Latest
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n/a
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Mozilla® Firefox®
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ESR - latest version (including a 12-week overlap with the previous version)
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n/a
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Google® Chrome™
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Latest
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n/a
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Apple® Safari®
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Latest
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n/a
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* Maintenance browsers" are older browser versions that are not tested extensively against new versions of Brightspace. Customers using these older browsers can still report problems and receive support for critical issues; however, D2L does not guarantee all issues can be addressed. A maintenance browser becomes officially unsupported after one year.
Tablet and Mobile Support
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Device
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Operating System
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Browser
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Supported Browser Version(s)
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Android™
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Android 5.0 +
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Chrome
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Latest
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Apple
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iOS®
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Safari, Chrome
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The current major version of iOS (the latest minor or pointrelease of that major version) and the previous major version of iOS (the latest minor or point release of that major version). For example, as of June 7, 2017, D2Lsupports iOS 10.3.2 and iOS 9.3.5, but not iOS 10.2.1, 9.0.2, or any other version.
Chrome: Latest version for the iOS browser.
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Windows
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Windows 10
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Edge, Chrome, Firefox
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Latest of all browsers, and Firefox ESR.
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Brightspace Pulse
Brightspace Pulse is optimized for mobile devices and can be downloaded for Android (https://play.google.com/store/apps/details?id=com.d2l.brightspace.student.android) or Apple (https://itunes.apple.com/us/app/brightspace-pulse/id1001688546?ls=1&mt=8) devices.
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Android
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iOS
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Android 4.4 or later on tablets and phones.
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iOS 9.0, 10.0 or later on the following devices:
- iPhone 4s
- iPhone 5, 5c, 5s
- iPhone SE
- iPhone 6, 6 Plus, 6s, 6s Plus
- iPhone 7, 7 Plus
- iPod touch (5th and 6th generation)
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Brightspace Assignment Grader
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Android
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iOS
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Android 4.4 or later.
Optimized for Android tablet.
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For latest version of Brightspace Assignment Grader, iOS 8.1 or later.
For previous versions of Brightspace Assignment Grader, iOS 6.0x, 7.0x, and 8.0x.
Optimized for iPad tablet.
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