Saint Leo University Student

LionShare - Course Content - Accessing your eBook

First check whether the code you purchased is for a VitalSource or a Pearson MyLab product.

Please note: Some Pearson products are offered through VitalSource. Please go to VitalSource to redeem them.

Pearson MyLab/eText:

Access D2L.
Go to your Course.
Click Content.
Locate the MyLab Module (ex. MyAccountLab).
Click on MyLab Pearson eText.
Enter your access code.
Please refer to My Access Code / eBook does not work if you encounter any issues.

VitalSource:

Go to https://www.vitalsource.com.
1. If this is your first time using the site, click Create Account.
2. Otherwise, log into your existing account.
Once logged in, Redeem your code using the following information:
- Institution: Saint Leo University
- City/State: Saint Leo - Florida
- Zip Code: 33574
If you encounter any issues with Bookshelf, please contact VitalSource Support:
- https://support.vitalsource.com/

Please refer to the scenario that is most applicable to you:

My Access Code is not working:

Only codes purchased from one of the two Saint Leo bookstores are accepted:
- http://www.bkstr.com/saintleostore/home
- https://bookstore.mbsdirect.net/vbm/vb_home.php?FVCUSNO=525&url=saintleo.htm
If you purchased the code from a different site (such as Amazon), please contact Abbie Luoma:
- abbie.luoma@saintleo.edu
- Please include the following information:
  1. The name of your course.
  2. The Code you purchased.
A new code will be provided and your current code will be deactivated.
- Please note: A new code cannot be provided if you purchased a used text with an expired code. A new code will have to be purchased.

My Code works, but my eBook is blank:

Please make sure that you are using a supported Browser:
- Mozilla Firefox or Google Chrome are recommended for viewing Pearson and VitalSource eBooks.
Use the System Checker to confirm your browser has the necessary plugins installed.
- In particular, confirm that both Adobe Flash and Java are up to date.
If the issue persists after confirming that your browser and plugins are up to date, please contact Abbie Luoma:
- abbie.luoma@saintleo.edu
- Please include the following information:
  1. The name of your course.
  2. The code you purchased.

The steps required to acquire a physical copy of your eBook differ for both VitalSource and Pearson texts.

It usually takes 3-4 days for your book to arrive from the time you request it.

Pearson MyLab/eText:

Pearson MyLab/eTexts require that you access your course in order to request a physical copy.

Please note:

your course can be accessed 4 days prior to its start date.
If you would like to purchase it sooner, please contact Abbie Luoma:
- abbie.luoma@saintleo.edu
- Please include the following information:
  - The name of your course.

Otherwise, follow these steps to request the physical copy of your text:

Vital Source eText:

VitalSource physical copies can be requested once you've added the eText to your VitalSource Bookshelf.

Go to https://www.vitalsource.com.
Access your Bookshelf.
From the sidebar, select Print on Demand.
Follow the instructions provided on the site.
If you encounter any issues with the above steps, please contact VitalSource Support:
- https://support.vitalsource.com/

Please follow the instructions below to download your eText to your device:

Pearson MyLab/eText:

Your MyLab texts should contain the option to download them within the MyLab site when you access them.

If you encounter any issues downloading the text, please contact Pearson Support:

VitalSource eText:

Please refer to the following document:

If you encounter any issues, please contact VitalSource Support:

This issue occurs because your instructor needs to activate the eBook content in their course.

Please contact your Instructor to inform them of the issue.
Instructors can contact Steve Rheinschmidt, Abbie Luoma, or Christina Hewitt for assistance if needed.