Select the issue:
You are unable to click Start Quiz
Follow these steps to troubleshoot the issue:
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Verify the Quiz Start Date or End Date.

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You are unable to start the quiz until the Start Date is reached.

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Additionally, the quiz is not accessible after its End Date.

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If the quiz should currently be visible, contact your Instructor.
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A Quiz in your course is not visible

Quizzes in your course may not be visible for the following reasons:
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The Quiz is not active:
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The Quiz's End Date has passed:
In either case, contact your Instructor if you believe you should have access to the Quiz.
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You are unable to access the next attempt for my quiz
The next quiz attempt cannot be accessed until the previous attempt has been submitted.
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Check the Attempts Column for the Quiz

- Click on the Quiz.
- Select Continue Quiz to complete and submit the attempt.
- Check the Start/End Date for the Quiz.
- If you require additional attempts, or an extension on the Quiz availability, contact your Instructor.
- If you have not reached the maximum number of attempts, and the Start/End Dates have not been reached, but still cannot access the quiz, contact us for assistance:
- TOLL FREE: 1-855-772-0423
- TOLL FREE (hearing impaired): 1-800-892-4315
- Chat: Click here
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How to view your past Quiz submissions
There are two ways to view the results of your Quiz, although your institution may limit your access to these tools:
Please note that your instructor determines what is/isn't visible in the submission view.
From the Quiz List:
- Confirm that the Quiz still shows in your course Quizzes section.
- Click the dropdown and select Submissions.

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Click on the Attempt to view the submission.
From the Progress Tool:
- Click on your name in the top right of the page.
- Select Progress.

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On the sidebar to the left, select Quizzes.

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Locate the Quiz, and expand Details.

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Click on the Attempt you would like to view.

- If you are unable to select the attempt, this means that your Instructor has not yet scored it.
- It becomes accessible once the Instructor publishes your grade.
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